Customer Questions & Answers

1
votes
Question:
Q:Hello can I use it the do the basic gearbox setting on a 2009 Golf 6 1.4TSI
Answer:
A:Yes, supports.
By Joyce Seller on Nov 13, 2022 1 of 1 found this helpful. Do you?

1 Votes
1
votes
Question:
Q:Will this software continue to run after 1 year of subscription?
Answer:
A:After 1 year, you have to pay for the subscription, please kindly note, thank you.
By Joyce Seller on Nov 2, 2022 1 of 1 found this helpful. Do you?

1 Votes
1
votes
Question:
Q:What happens after the 1 year free update to the devise? Will it still be functioning?
Answer:
A:Nope, you have to pay for the update cost if you still want to use the device.
By Joyce Seller on Sep 18, 2022 1 of 1 found this helpful. Do you?

1 Votes
1
votes
Question:
Q:Does this device cover the vehicles produced by the chines manufacturer King long
Answer:
A:Please check supported list from this link: https://www.mythinkcar.com/coverage/checklist
By Joyce Seller on Apr 19, 2022 1 of 1 found this helpful. Do you?

1 Votes
1
votes
Question:
Q:I have a 2008 Nissan Altima 3.5se sedan. Does the thinkdiag work with that vehicle and does it support all the product functions.
Answer:
A:what function you want to do?
By Joyce Seller on Apr 5, 2022 1 of 1 found this helpful. Do you?

1 Votes
1
votes
Question:
Q:Cuenta con licencia de activación de todas las marcas de automóviles completamente desbloqueada ? Saludos:)
Answer:
A:yes , it i s:)
By Joyce Seller on Mar 6, 2022 1 of 1 found this helpful. Do you?

1 Votes
1
votes
Question:
Q:Hello can the THINKCAR Thinkdiag Full System OBD2 Diagnostic Tool perform pneumatic height calibration Land rover range rover 2007, dizel, 8v?
Answer:
A:https://www.obdii365.com/wholesale/vident-iauto-702-pro-service-tool.html
we suggest you check this one for more info
By Joyce Seller on Feb 7, 2022 1 of 1 found this helpful. Do you? See more answers (1)
A:sorry, can not support.
By Joyce Seller on Feb 7, 2022 1 of 1 found this helpful. Do you?

1 Votes
1
votes
Question:
Q:Do I need a software update every year to use the scanner only on my 2 older cars? How does it come with software to fit the cars I own. 12 year old Honda, 6 year old Hyundai.
Answer:
A:This is with 1 year software update.
By Joyce Seller on Jan 13, 2022 1 of 1 found this helpful. Do you?

1 Votes
1
votes
Question:
Q:Does this device cover the vehicles produced by the chines manufacturer SAIC ( brands MG and ROWEW)
Answer:
A:YES, SAIC ( brands MG and ROWEW) is supported.
By Joyce Seller on Jan 9, 2022 1 of 1 found this helpful. Do you?

1 Votes
1
votes
Question:
Q:Hi! Is this dongle have old firmware which support Diagzone software ? Thanks
Answer:
A:sorry, we only have new version now.
By Joyce Seller on Dec 30, 2021 1 of 1 found this helpful. Do you?

1 Votes
1
votes
Question:
Q:Does ThinkDiag need firmware updates?
Answer:
A:Yes, it does. When the device is connected to the bluetooth on your smartphone, it will automatically check if the firmware of your device is the lastest version. If it’s not, it will upgrade automatically.
By Wen yuehua Seller on Nov 17, 2021 1 of 1 found this helpful. Do you?

1 Votes
1
votes
Question:
Q:What smartphones can download ThinkDiag App?
Answer:
A:ThinkDiag App supports smartphones with Android 5.0 and above, IOS 9.0 and above. It cannot be used on PC with WINDOWS system.
By Wen yuehua Seller on Nov 17, 2021 1 of 1 found this helpful. Do you?

1 Votes
1
votes
Question:
Q:Does Thinkdiag work with diesel trucks?
Answer:
A:Yes. Only for light duty it will not work on heavy duty trucks.
By Wen yuehua Seller on Nov 17, 2021 1 of 1 found this helpful. Do you?

1 Votes
1
votes
Question:
Q:Do I need to pay for OBD II functions?
Answer:
A:No. All OBD II generic functions come FREE.
By Wen yuehua Seller on Nov 17, 2021 1 of 1 found this helpful. Do you?

1 Votes
1
votes
Question:
Q:What is a Maintenance Software subscription?
Answer:
A:If you have the vehicle brand you already have access to all the special functions for that vehicle brand via the full function’s menu. The maintenance software subscription is for people who need to use the maintenance functions for multiple car manufacturers. With a maintenance software subscription, you are able to perform that maintenance function on any supported vehicle brand.
By Wen yuehua Seller on Nov 17, 2021 1 of 1 found this helpful. Do you?

1 Votes
1
votes
Question:
Q:What is a Manufacturer Software subscription?
Answer:
A:Each manufacturer software subscription gives you access to ALL diagnostic functions, including read/clear codes, live data streaming, actuation tests, and ALL maintenance functions of the manufacturer you picked if they are supported by your vehicle. To access the maintenance functions for the vehicle brand you have selected you do this via the All System Diagnostic Menu and not the separate maintenance functions. To do this once you have gone onto the All System Diagnostic Menu you then have to select the correct car module and the special functions supported by the vehcile are included there. If you have the Thinkdiag Pro with Full Software we also reccomend that you access the special functions through the All Sytem Menu however with the pro you will also have access to the seperate reset software also as the Pro includes the full software for 2 years.
By Wen yuehua Seller on Nov 17, 2021 1 of 1 found this helpful. Do you?

1 Votes
1
votes
Question:
Q:Does THINKDIAG use my car's Bluetooth?
Answer:
A:No it does not, It has it's own built in bluetooth moduel and is completly independent from the vehicles bluetooth. The Device connects to your phone's bluetooth and not your cars bluetooth. The vehicle connects to the thinkdiag via the OBD2 port on the vehicle.our Bluetooth module has been thoroughly tested to ensure that it does not interfere with other Bluetooth devices.
By Wen yuehua Seller on Nov 17, 2021 1 of 1 found this helpful. Do you?

1 Votes
1
votes
Question:
Q:Can my Thinkdiag device connect and bind with multiple devices?
Answer:
A:Yes, simply log into your account with your email and password on any device with the app installed. If you have not used the device before or there are updates the car brands software will need to download on the new device. The Thinkdiag device can only be binded to one email address so you will have to use the same email address on all devices.
By Wen yuehua Seller on Nov 17, 2021 1 of 1 found this helpful. Do you?

1 Votes
1
votes
Question:
Q:Does it need charging?
Answer:
A:No it does not need charging as it takes its power directly from the vehicles OBD II port and does not require any charging or other power source. The power consumption of the device is very minimal and it’s very safe.
By Wen yuehua Seller on Nov 17, 2021 1 of 1 found this helpful. Do you?

1 Votes
1
votes
Question:
Q:What format are the diagnostic reports saved in?
Answer:
A:The reports can be exported as PDF so you can easily share or print it.
By Wen yuehua Seller on Nov 17, 2021 1 of 1 found this helpful. Do you?

1 Votes
Total 30 items, 20 items/p, current page 1/2.
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