OBDII365 Cancellation Policy



We provide full refund if you make cancellation within 24hours.
Usually we will ship the package out within 24 hours; for full refund, please provide us a cancellation note via order center or email to sales@obdii365.com 


If your cancellation is made after 24 hours, please contact us firstly, you can easily get in touch with our online chat or

email to sales@obdii365.com
Whatsapp to +86 18150118226

Skype to obdii365.com

If we confirm your order has not been shipped, you can get a full refund.


If your parcel has been proceed but it has not get out of China (including Hongkong area), you can still cancel your order but it is your duty to pay for the cancellation fee.(Detail fee please consult customer service )

 
If the parcel has already been out of China, and can not be recalled. If you still want to cancel it, you need ship it back after you receive the package and you will need to undertake the return fee.

Thanks a lot for your cooperation and support to our website.

OBDII365 Team