Pre-order items refer to products that are not in ready stock at the time of purchase and are still under production, procurement, or warehouse replenishment. You may place orders in advance to reserve the goods before official stock availability. These terms are formulated to clarify the processing, shipping, delivery rules and relevant notes for all pre-order orders on our website, ensuring a transparent and smooth shopping experience for you.
All pre-order purchases will be arranged strictly in order of payment receipt. We will not prioritize any individual order. Once new inventory arrives at our warehouse, our team will immediately inspect, pack and process pre-order orders in the chronological sequence they were placed. No amendment or skipping of order sequence is allowed to ensure fairness to all buyers.
Pre-order goods are unavailable for immediate dispatch. Compared with regular in-stock products, pre-order shipments will have an inevitable delivery delay. The exact shipping time depends on production progress, international logistics and warehouse stocking schedule. We will arrange shipment as soon as the goods arrive and pass quality inspection, and you will receive a shipping notification with tracking information once your parcel is dispatched.
By completing a pre-order purchase, you confirm that you have fully read, understood and agreed to all the Pre-order Shipping Terms.
Pre-order delivery time is an estimated time frame instead of a guaranteed exact date, due to uncontrollable factors such as production delay, customs clearance and logistics transit.
Once a pre-order order is confirmed and processed, cancellation or modification is not supported without special circumstances.
We will keep updating the stock progress of pre-order items on the product page. You can check the latest replenishment and shipping arrangement at any time.