Customer Questions & Answers

1
votes
Question:
Q:can X431 V+ reset eolys dpf fluid for Peugeot?
Answer:
A:yes, supports.
By Joyce Seller on Aug 11, 2021 1 of 1 found this helpful. Do you?

1 Votes
1
votes
Question:
Q:we have Vito of year 2000 it has a 2.8 V6 petrol engine ,need to learn a new throttle body, can we buy X431 V+?
Answer:
A:yes, X431 V+ can support the function you want to do.
By Joyce Seller on Jul 27, 2021 1 of 1 found this helpful. Do you?

1 Votes
1
votes
Question:
Q:The date and time of X-431 V cannot be set.
Answer:
A:It is because Automatic date & time is set on your X-431 V. Tap "Settings" -->"Date & time", deselect "Automatic date & time" and then set the date and time manually.
By Wen yuehua Seller on Jul 7, 2021 1 of 1 found this helpful. Do you?

1 Votes
1
votes
Question:
Q:How to handle when you encounter “Insufficient storage space”?
Answer:
A:If this happens while downloading the diagnostic software, please proceed as follows:
1) Get your X-431 V username and password ready. If you forgot the password, please dial our hotline to retrieve it with the product serial number 98549*******.
2) Reset the X-431 V to the default factory settings (For details, please refer to Item 5 in this Chapter).
3) Tap "Settings"--> "WLAN", choose the desired WLAN network to connect.
4) Open the browser and visit www.dbscar.com to download and install the latest App.
5) After the installation is complete, launch the application and login with your username and password.
6) Tap --> "Update" to download the diagnostic software.
By Wen yuehua Seller on Jul 7, 2021 1 of 1 found this helpful. Do you?

1 Votes
1
votes
Question:
Q:How to save power?
Answer:
A:turn off the screen while X-431 V keeps idle.
Set a shorter standby time.
Decrease the brightness of the screen.
If WLAN connection is not required, please turn it off.
Disable GPS function if GPS service is not in use.
By Wen yuehua Seller on Jul 7, 2021 1 of 1 found this helpful. Do you?

1 Votes
1
votes
Question:
Q:Can i connect this to my own printer?
Answer:
A:It can't. It just can connect the WIFI printer of the factory.
By Wen yuehua Seller on Jul 7, 2021 1 of 1 found this helpful. Do you?

1 Votes
1
votes
Question:
Q:Which website can I update my machine?
Answer:
A:dbscar.com
By Wen yuehua Seller on Jul 7, 2021 1 of 1 found this helpful. Do you?

1 Votes
1
votes
Question:
Q:Disaccording between the software serial No. and smart box serial No.,Please download and update again?
Answer:
A:A launch username is with more than 1 registered SN products(of x431 V etc). Just update it again with current SN.
By Wen yuehua Seller on Jul 7, 2021 1 of 1 found this helpful. Do you?

1 Votes
1
votes
Question:
Q:My bluetooth connetor is broken/lost?
Answer:
A:contact and buy a new from us. it is with new SN, you need re-update it.
https://www.obdii365.com/wholesale/launch-x431-dbscar-bluetooth-connector.html
By Wen yuehua Seller on Jul 7, 2021 1 of 1 found this helpful. Do you?

1 Votes
1
votes
Question:
Q:Can not login after update?
Answer:
A:uninstall x431 v and delete the file"cnlaunch", install it again(you can download from www.dbscar.com),update it.OK.
By Wen yuehua Seller on Jul 7, 2021 1 of 1 found this helpful. Do you?

1 Votes
1
votes
Question:
Q:What if I lost my Envelope paper/ register password? the register password is wrong?
Answer:
A:please contact us with a SN picture.
By Wen yuehua Seller on Jul 7, 2021 1 of 1 found this helpful. Do you?

1 Votes
1
votes
Question:
Q:Where is the register password?
Answer:
A:You can find it in the Envelope paper.
By Wen yuehua Seller on Jul 7, 2021 1 of 1 found this helpful. Do you?

1 Votes
1
votes
Question:
Q:x431 V+ support ABS? my car is Renault Master III 2,3dCI 2014
Answer:
A:yes, support
By Joyce Seller on Jun 18, 2021 1 of 1 found this helpful. Do you?

1 Votes
1
votes
Question:
Q:X431 V+ allow EGR valve configuration on a 2011 Isuzu Rodeo?
Answer:
A:Yes, supports.
By Joyce Seller on Apr 24, 2021 1 of 1 found this helpful. Do you?

1 Votes
1
votes
Question:
Q:Est-il nécessaire d'acheter tous les équipements en suppléments pour faire le travail de diagnostics. Quel est le prix de la mise à jours après les 2 ans?
Answer:
A:por favor verifique la actualización de software aquí
https://www.obdii365.com/wholesale/x431-1-year-online-software-update-service.html
By Joyce Seller on Apr 24, 2021 1 of 1 found this helpful. Do you?

1 Votes
1
votes
Question:
Q:X431 V+ can show I/M readiness ?
Answer:
A:yes, support
By Joyce Seller on Apr 23, 2021 1 of 1 found this helpful. Do you?

1 Votes
1
votes
Question:
Q:can it do VIN rewrite after replace Honda PCM?
Answer:
A:Yes, it can.
By Wen yuehua Seller on Apr 21, 2021 1 of 1 found this helpful. Do you?

1 Votes
1
votes
Question:
Q:2012 renult senic gear box adoption, can x431 v+ do this?
Answer:
A:Yes, it can.
By Wen yuehua Seller on Apr 21, 2021 1 of 1 found this helpful. Do you?

1 Votes
1
votes
Question:
Q:pls how to check the latest software version
Answer:
A:You can check the latest app version by: User info --> Settings --> About --> Check for updates
By Wen yuehua Seller on Apr 13, 2021 1 of 1 found this helpful. Do you?

1 Votes
1
votes
Question:
Q:V+ support 2013 ram Cummins 6.7 diesel ?
Answer:
A:yes, supports.
By Joyce Seller on Apr 12, 2021 1 of 1 found this helpful. Do you?

1 Votes
Total 67 items, 20 items/p, current page 2/4.
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